Política de Devoluciones
At Melington, we are committed to ensuring your shopping experience is as exceptional as our products. If for any reason you are not completely satisfied with your purchase, our return policy is here to provide you with peace of mind.
Return Period: You have 14 days from the delivery date to return items.
Products Excluded from the Return Policy: Certain items cannot be returned for hygiene and safety reasons. This includes, but is not limited to, cosmetics, personalized items, and perishable goods.
Return Process:
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Submit Your Return Request: To initiate the return process, please fill out our contact form specifying your order number and the items you wish to return.
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Wait for Our Confirmation: Once we receive your request, our team will review it and send you a confirmation with return instructions, including the return address.
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Secure Packaging: Carefully pack the items you wish to return in their original packaging, ensuring all accessories are included.
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Return Shipment: Use a trackable shipping service to ensure your return reaches us safely. Return shipping costs are the responsibility of the customer.
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Refund: Once we receive and inspect the returned items, we will process the refund to the original payment method within 61 days. Please note that initial shipping fees are non-refundable.
Condition of Items: Returned items must be in their original condition, unused, and with all tags intact. Any item that is damaged or shows obvious signs of use will not be refunded.
We are here to assist you at every step of the process. Please do not hesitate to contact us if you have any questions or concerns regarding your return. At Melington, your satisfaction is our priority.
Note: This return policy is subject to change. Please check this page regularly for updates.